Improving the Test Process Part 1 - ISTQB® Certified Tester Expert Level

Assessing the Test Process

  • Standard seminar

    5 days

  • Language



Gain expert knowledge and be well prepared to pass the part 1 exam.

General Description

Improving your test process is an essential element of effective and efficient testing.

How often do we hear remarks like these: “Testing costs too much!“, “Those failures have to stop!“, “We can’t test like that any more!“?

These are typical remarks which indicate that the test process needs improving. It may need a major overhaul within your organization, it may need some fine tuning within your project or it may simply be a matter of understanding and implementing “lessons learned”.

There are so many different aspects to a test process that finding the right improvement approach and ensuring that the most effective improvement actions are taken can be a daunting task. Unfortunately, the wrong “improvements” often just make things worse.

This course will enable you to select the right improvement approach for a given situation, properly assess a test process using a variety of approaches, and propose improvements which align to specific goals. You will learn to lead programs for improving the test process within an organization or project and to identify critical success factors, to take appropriate business-driven decisions on how to approach improvement to the test process, to assess the current status of a test process, propose step-wise improvements and show how these are linked to achieving business goals. Eventually, you will be able to analyze specific problems with the test process and propose effective solutions.


  • Context of improvement: Why improvement is necessary
  • Setting the scope and objectives of an improvement initiative
  • Diagnosing the current situation and proposing improvements
  • Selecting the right improvement approach
  • Using software process models for test process improvement (CMMi, ISO 15504)
  • Using test improvement models (TPI NEXT, TMMi, CTP, STEP)
  • Using analytical-based approaches (causal analysis, GQM approach, analysis of metrics)


The course contents are based on profound knowledge of the contents of the courses ISTQB® Certified Tester Foundation Level and ISTQB® Certified Tester Advanced Level Test Manager. We therefore recommend to participate in the “ISTQB® Certified Tester Foundation Level“ and in the “ISTQB® Certified Tester Advanced Level Test Manager“ training course prior to attending, or to repeat the contents of the current version of the syllabus.

Your Examination

During registration, you can book your participation in the corresponding certification examination.
With this booking you agree that we may forward your data to the examination company GASQ Service GmbH, Rothenburger Straße 11, 90443 Nuremberg, Germany.
The examination fee is not included in the course fee and will be listed separately.
If there are requirements for participating in the examination, you will find them listed in the registration form.
Examinations can generally be ordered in both German and English. If you order an examination that is not taken in your native language, please make sure that you can obtain an extension of the examination time for this examination (this information is enclosed with your registration confirmation).
If you are interested in seeking the certification at a later date, we will inform you about the possibilities to find a suitable examination date.

Exams in connection with Virtual Classroom seminars

Currently, the ISTQB® only provides on site examinations. However, these may be suspended during the COVID-19 restrictions.

If you book the exam that goes with your course participation through us, we will support you with regular two-hour web meetings to repeat the contents and ask any questions you may have. As soon as on-site tests are available again, we will inform you about these dates so that you can refresh the material promptly before the test date you have chosen.

target groups

  • Testmanager
  • Erfahrene Softwaretester
  • QM/QS-Personal
  • Projektleiter
  • IT-Leiter
  • Führungskräfte
  • Interessenten an der Zertifizierung
Contact show/hide Contact show/hide

Ihr Kontakt zur Akademie

Mr. Sammy Kolluru